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Returns
     
 Returns Information
Your complete shopping satisfaction is our number one priority. If an item you order from Dr. Fresh.com does not meet your expectations, simply return it with the instructions below. Retail Stores please contact your area sales representative. Returns must be issued using an RA #.
 
To Return an Item by Mail
1. Fill out the Reason for Return on the back of your invoice.

2. Box the item securely. Enclose the invoice plus all original packaging and  accessories.

We will issue a credit to the original credit card and or issue a check for the cost of the item minus shipping charges and the sales tax, if applicable plus a 20% restocking fee. No opened and or used cases will be allowed to be returned. Please note we sell FDA regulated products. Thus, we cannot take responsibility for products removed from our facility. Please allow two billing cycles for the credit to appear on the credit card's printed statement.


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